PC World - Is Sony’s austere PlayStation 3’s dashboard due for an extreme makeover, per recent rumormongering? What about universal voice chat? Searchable memory cards? Discrete feature updates? The battery display fluke de-glitched? And what’s up with Hulu video service blocking? I tracked down Sony Director of Network Operations Eric Lempel to get answers to those question and others in the following two part interview. Part two is here. This is part one.